ICTQual AB Level 6 International Diploma in Quality Management

The ICTQual AB Level 6 International Diploma in Quality Management is a comprehensive three-year qualification designed to equip learners with the knowledge, skills, and practical expertise needed to lead and implement effective quality management systems across industries. Spanning 360 credits, this programme blends academic depth with real-world application, preparing learners to take on strategic roles in improving organisational performance and ensuring compliance with international quality standards.

Throughout the course, learners will develop an in-depth understanding of quality management principles, including process improvement, risk management, and performance measurement. Emphasis is placed on the integration of continuous improvement methodologies, leadership in quality-driven environments, and effective decision-making to meet the demands of global markets. By exploring frameworks such as ISO standards, governance models, and ethical practices, learners gain the ability to align quality systems with both regulatory expectations and organisational goals.

The programme also nurtures professional competencies, from problem-solving and analytical thinking to communication and stakeholder engagement, ensuring that learners are workplace-ready for senior-level responsibilities. Whether in manufacturing, healthcare, services, or international trade, the diploma opens pathways to careers where quality and compliance are central to success.

By the end of this qualification, learners will not only understand the foundations of quality assurance and process excellence but will also be capable of leading transformation projects, driving innovation, and contributing to sustainable organisational growth. This makes the ICTQual AB Level 6 Diploma in Quality Management an ideal stepping stone for ambitious professionals aiming to shape future standards of quality worldwide.

Study Units

This qualification, the ICTQual AB Level 6 International Diploma in Quality Management, consists of 36 mandatory units.

Year 1 – Foundations of Quality Management

1. Principles of Quality Management and Assurance
2. Fundamentals of Organisational Excellence
3. Business Law, Compliance, and Regulatory Frameworks
4. Introduction to Operations and Process Management
5. Workplace Health, Safety, and Risk Control
6. Quality Tools, Techniques, and Measurement Basics
7. Data Analysis and Research Methods in Quality
8. Business Communication and Professional Reporting
9. Leadership Fundamentals in Quality-Driven Organisations
10. Information Technology for Quality and Operations
11. Problem-Solving and Decision-Making in Business Contexts
12. Corporate Social Responsibility and Ethical Quality Practices

Year 2 – Applied Quality and Organisational Practices

13. Total Quality Management (TQM) Principles and Applications
14. Lean Management and Six Sigma Methodologies
15. International Standards and Certification Frameworks (e.g., ISO)
16. Advanced Risk Management and Compliance in Quality Systems
17. Performance Management and Organisational Measurement
18. Human Resource Management in Quality-Focused Organisations
19. Supply Chain Quality and Vendor Management
20. Quality Auditing and Continuous Improvement Processes
21. Project and Programme Management in Quality Environments
22. Strategic Marketing and Quality in Global Markets
23. Ethics, Governance, and Sustainability in Quality Systems
24. Innovation and Change Management for Quality Professionals

Year 3 – Advanced Strategic Quality Leadership

25. Strategic Management for Quality and Business Growth
26. Advanced Quality Theories, Models, and Practices
27. Global Excellence Frameworks (EFQM, Baldrige, etc.)
28. Leadership, Change, and Organisational Transformation
29. Quality in Digital Transformation and Smart Technologies
30. International Trade, Policy, and Quality Assurance
31. Crisis Management and Business Continuity in Quality Systems
32. Emerging Trends in Global Quality and Sustainability
33. Advanced Research Methods in Quality and Organisational Studies
34. Dissertation / Final Research Project in Quality Management
35. Global Business Strategy and Competitive Advantage through Quality
36. Future of Quality Management and Industry 4.0 Integration

Future Progression

The ICTQual AB Level 6 International Diploma in Quality Management provides learners with a strong foundation of advanced skills, knowledge, and professional competencies that open diverse career pathways in quality and business management. Upon completion of this diploma, learners will be well-positioned to pursue a wide range of future opportunities, both in terms of professional advancement and continuous personal development.

1. Career Advancement in Quality Management

• Progress into senior quality assurance and control roles, such as Quality Manager, Senior Quality Auditor, or Compliance Lead.
• Take on leadership positions within industries focused on continuous improvement, operational efficiency, and quality excellence.
• Pursue global career opportunities in sectors such as manufacturing, healthcare, construction, IT, finance, logistics, and education where international quality standards are applied.

2. Professional Certifications and Industry Recognition

• Use the diploma as a stepping stone to achieve internationally recognised certifications (e.g., ISO Lead Auditor, Lean Six Sigma Black Belt, EFQM Assessor, IRCA certification).
• Gain credibility for membership in professional bodies such as the Chartered Quality Institute (CQI), American Society for Quality (ASQ), or Institute of Leadership & Management (ILM).
• Enhance employability with a professional qualification that aligns with global quality frameworks and compliance standards.

3. Specialisation in Emerging Fields

• Advance into specialised areas of quality such as supply chain quality management, sustainability and CSR, digital quality assurance, Industry 4.0 integration, and risk management.
• Explore careers in sustainability and corporate governance, focusing on ethical practices and long-term business performance.
• Move into digital transformation projects, applying smart technologies, AI, and automation to enhance quality and operational systems.

4. Leadership and Strategic Opportunities

• Progress to roles such as Head of Quality, Quality Director, or Business Excellence Consultant, where strategic leadership is required.
• Contribute to shaping organisational quality policies and global excellence strategies.
• Take part in international consultancy projects, guiding businesses towards certification, compliance, and operational excellence.

5. Continuous Professional Development (CPD)

• Engage in lifelong learning by attending advanced workshops, seminars, and industry conferences to stay updated on global quality trends.
• Build a professional portfolio that reflects expertise in both operational and strategic aspects of quality management.
• Continue to enhance knowledge in governance, sustainability, risk, and innovation frameworks to remain competitive in global markets.